About our Guest Rooms

Are there any amenities that I can take home as a souvenir?

You can take home disposable amenities and tea bags.

What type of bathrooms and toilets are in the rooms?

All guest rooms are equipped with a bathroom and toilet and it is modular bathroom.
(The corner deluxe twin room has a separate bathroom and toilet.)

Please tell me about room amenities.

Please click here for room amenities.

What equipment is available to rent?

The following equipment can be rented free of charge.
Cell phone charger/iron and ironing board/curling hair dryer/hair iron/curling iron/ ice bucket/sommelier knife/scale/bed guard/Small mirror/Small mirror with lights/Table clock

Do you provide pajamas?

One-piece type nightwear is available. (One-size-fits-all/front button type)
*Please do not go out of your room wearing nightwear and slippers.

Do you have a microwave?

There is no microwave in guest room floors. Please ask our staff if needed.

What can I watch on TV?

You can watch terrestrial broadcasting, free BS, WOWOW, J-SPORTS2&4, CNN, BBC, and NHK world on the TV in guest rooms.
*Unfortunately, Netflix, Amazon prime and YouTube are unavailable on the TV in guest rooms.
*We offer HDMI cables to connect your computer to the TV if needed.

Is room service available?

We do not offer room service.

Can I discard my suitcase?

The hotel refuses disposal of large items such as suitcases, or other such left behind by guests.
Please understand that if you leave behind or attempt to dispose of such items through the hotel, you will be billed for disposal fees(￥1000 per 1 item).

About our Hotel

Do you have parking?

As the number of parking spaces is limited, please make a reservation in advance.
Hours: 2pm on the day of check-in to 2pm the following day (You can park for up to 24 hours.)
Fee: ￥2500 per night

How do I get to your hotel from the station?

A 6-minute walk from the Mita Line’s Onarimon Station, A4 exit
A 10-minute walk from Shimbashi Station (JR, Asakusa, Ginza lines), Karasumori exit
Click here for access information.

I would like to make a reservation.

Reservations can be made by online or by phone.
TEL：+81-3-3432-1899
Click here for Online Booking.

I would like to confirm my reservation.

You can confirm your reservation here.
If there are any problems, please contact us by phone or e-mail.
TEL：+81-3-3432-1899
Email: info.hotel1899tokyo@ryumeikan.co.jp

Can I leave my baggage before check-in or after check-out?

Before check-in:
You can store your luggage from the day of your stay. Please come to the 2nd floor front desk.

After checkout:
It is possible to store your luggage on the day of check-out.
Also, if you have a reservations in advance, we can also keep it for you.

If you pick up the item the next day or later, we will accept it for 2,000 yen per item (deadline: up to 1 week).

What is your check-in time and check-out time?

Check-in: 3pm (Latest check-in: Midnight)
Check-out: Noon
*May vary depending on accommodation plans.

What should I do if I might arrive late for check-in?

Please contact us if you will arrive much later than scheduled time or after midnight.
For security reasons, the main entrance is locked at midnight.
Please use the intercom upon arrival and our staff will come to meet you.

I would like to send my baggage before my arrival.

When shipping your luggage to the hotel, please be sure to include the date of stay and the name of the person making the reservation on the invoice.

Please note that if we cannot confirm the name of the guest, we will not be able to receive the package.

Address: 6-4-1 Shinbashi, Minato-ku, Tokyo 105-0004
TEL: 03-3432-1899
Hotel 1899 Tokyo

※ We cannot store items that require temperature control, dangerous goods, or valuables.
※ We cannot accept cash on delivery.

I would like to send my baggage to the next hotel.

We can do it. Please bring it to reception(2F) and let us know information（①Reservation name ②Check in date ③Address ④Telephone No）of the next hotel.
We will send it after we confirm reservation to the next hotel.

Is it possible to check in early?

We accept early check in after 1PM.
Please let us know in advance if you need it.
*We may refuse your request depending on the room availability.
*If you stay before 1PM, you will be charged one night's fee.

Do you accept late check-out?

We accept late check out by 2PM.
Please let us know in advance if you need it.
*We may refuse your request depending on the room availability.
*If you stay after 2PM, you will be charged one night's fee.

I would like to know days you are closed and current business operations.

In the event of a disaster or other emergency, our business hours may change or the hotel may be closed. The latest information will be posted on our website.
Please call us for urgent inquiries.

Do you have laundry service?

Laundry received by 10am will be ready by 7:30pm on the same day.
Laundry service is available at the front desk.

Do you have a coin operated laundry?

We do not have a coin operated laundry in our hotel. If you want to use it, we can direct you to a nearby laundromat.

Do you accept QR code payments?

We accept the following QR code payments.
PayPay、Rakuten Pay、merpay、d Pay、au PAY、LINE Pay、Fami Pay、Union Pay、We Chat Pay

Are there barrier-free or wheelchair accessible rooms? How are they different from other guest rooms?

One of the seven corner deluxe twin rooms is barrier-free.
This universal room is ideal for those who using wheelchairs and the elderly.
The bathroom and toilet are equipped with handrails and it has more space than other
rooms, allowing wheelchair users to move more easily.
As the number of rooms is limited,please inquire about availability before making reservations.

Can I share a bed with my child?

One child up to 5 years old per adult is permitted at no additional charge.

Please tell me about room cleaning

Rooms will be cleaned in order after check-out has been confirmed.

Your room will be cleaned between 10:00 and 15:00 as usual, even during consecutive stays.
If you do not need cleaning, please let us know by hanging the tag on the doorknob.

Please note that the following amenities will not be replaced every day for environmental reasons.

Slippers: Please ask hotel staff if you need to change your slippers.
For consecutive nights, we will exchange the item once every 3 days.

Thank you for your understanding and cooperation.

About our Cafe

What kind of cafe is it?

CHAYA 1899 TOKYO is a “Japanese tea café” created under the concept of “A teahouse in the city, where you can relax and enjoy your time.”
We offer high-quality Japanese tea carefully selected from all over Japan, as well as bread and sweets made with tea.
＜Restaurant Name＞CHAYA1899TOKYO
＜Location＞First floor
Click here for details.

What are your business hours?

7:30am～5pm（LO4:30pm）
・Breakfast　7:30am～10:30am（LO10am）
※Breakfast is available for our hotel guests only.
・Café　11am～5pm（LO4:30pm）

Please tell me about breakfast.

Hours: 7:30am-10:30am (L.O. 10am)
Price: \2,000 (tax included)
Children in elementary school or older are charged the same price as adults.
*No charge for preschool children.
Style: Buffet
Place: CHAYA 1899 TOKYO (1F)

*You can add breakfast on the day.
*You can also enjoy breakfast in your room. In this case, we serve the dishes in a bento.

I would like to know about the breakfast menu.

Sample menu (Subject to change based on ingredient availability).
BREAD: Matcha bread, mini croissant, whole wheat bread with nuts, rustique
EGGS: Scrambled eggs
DISHES: Tencha salted grilled chicken, tea sausage, roast ham, salmon, smoked cheese, mixed nuts
VEGETABLES: Salad, bean and sesame salad, mini tomatoes
SOUP: Minestrone
FRUIT/OTHER: Fruit granola, sugar-free yogurt, oranges, grapes
DRINK: Today’s cold tea, green tea, orange juice, milk, coffee

(日本語) インボイス制度について

(日本語) 適格請求書発行事業者情報について教えてください。

(日本語) 名称：株式会社1899ホスピタリティ　登録番号：T7010001175750 です。

(日本語) 手書き領収書の発行は可能ですか？

(日本語) 対応しております。
尚、発行日の記載につきましては、決済日＝取引日としております。
空欄で発行することは出来ません。

(日本語) 領収書の発行について教えてください。

(日本語) 以下については、インボイス非対応または対応出来かねる場合がありますので、予めご了承下さい。
ご利用総額を人数で割る「割り勘精算」
金額指定でご利用内容を分割する「分割精算」
複数枚の精算書を合算した「合算精算」等

(日本語) 税表記について教えてください。

(日本語) 総額表示(消費税込み)の金額です。
※ご宿泊料金に応じて、以下の東京都宿泊税が課税されます 。
1泊の宿泊料金(食事を除く)が
10,000円以上〜15,000円未満/人の場合は「100円」
15,000円以上/人の場合は「200円」を別途頂戴しております。
※東京都宿泊税が発生した際は、宿泊税を含んだ形での総額表示になります。

(日本語) 海外予約サイトからの事前決済予約について

(日本語) 日本国内の適格請求書・領収書に対応しておりません。
海外予約サイトの例：
Booking.com(ブッキングドットコム)
Expedia(エクスペディア)
agoda(アゴダ)

事前決済で予約された場合、領収書はホテルでは発行出来ませんのでご注意ください。
なお、ホテル現地決済と公式サイトからのご予約の場合、適格請求書・領収書(インボイス)に対応しております。
尚、国内旅行会社、国内予約サイトにつきましても、事前決済にてご予約された場合、当該代理店等が領収書を発行する為、ホテルより請求書・領収書を発行することは出来ません。